INTENSIVE
BUSINESS ETIQUETTE
INTERNATIONAL ETIQUETTE IN BUSINESS
HANOI
Time: 9:00 - 17:30
Date: June 25, 2022
Location: JW Marriott Hotel Hanoi, 8 Do Duc Duc, Me Tri, Nam Tu Liem, Hanoi.
HO CHI MINH CITY
Time: 9:00 - 17:30
Date: July 9, 2022
Location: Sheraton Saigon Hotel & Towers, 88 Dong Khoi, Ben Nghe, District 1, HCMC.
INTRODUCTION
Etiquette and good manners are very important in business as well as in everyday life. When a company has a culture that focuses on the principles of courtesy and respect for others, teamwork will increase and customers will trust you more. How business representatives communicate both online and in person, their awareness of international norms of etiquette, how they handle failure or difficult situations – all of these will greatly affect your business, code of ethics, performance, and profitability.
COURSE OBJECTIVES
Knowledge: The course helps you understand international principles, as well as understand yourself and others so that you do not feel lost or lack confidence in any events.
Application: Once you understand the Etiquette, you will have the awareness to apply it in a harmonious and reasonable manner, thereby creating respect and trust between you and your partner to lay the foundation for cooperation.
COURSE BENEFITS
Confidence: The course "ProYOU - International Etiquette in Business" will help you gain confidence when representing your organization or working in a multicultural environment, improving your EQ ability, achieving goals through communication skills.
Connection: In addition to learning directly in class, you will be connected to the instructor during practice to have questions or communication problems answered afterward. In addition, you will have the opportunity to meet and interact in events organized by PACA when joining the PACS Club.
TEACHING METHODS
Scenario-based method: Lectures are built based on specific situations so that students can easily visualize and grasp the theory.
Interaction: PACA's classes always focus on interaction and exchange between students and instructors, and between students and students to increase the communication experience of each student who comes from different organizations and cultures. PACA's instructors always encourage group discussion and offering unique perspectives in cross-cultural communication.
Through analyzing and learning from the talks, how to lead the story, and common communication errors, each student will feel and transform into knowledge and know how to best apply it for themselves.
REGISTERATION INFORMATION
OBJECTIVE LEARNERS
Specialists, office staff, general directors and department directors of start-up companies and multinational corporations wish to be equipped with knowledge and communication skills in international integration.
Please send your email to contact@paca.vn for course consultation.
STUDY PROGRAM
1. Communication culture
Understanding of communication's basic rules and common errors in communication.
2. Personal image
Who are you in the organization? Who are you among friends? How to identify and build your personal image based on your own strengths, so that you shine with the best version of yourself.
3. Talk in front of a group
When you start speaking, the main idea comes out of your head, but when you finish speaking, that idea must be in the audience's head. In this content, you will learn public speaking skills and methods to choose valuable details and interesting stories for your speech.
4. Communication language
You learn how to establish your own message, understand the other person's message from what is said or not said.
5. Dress code
You will know how to dress correctly and beautifully to succeed.
6. Party etiquette
Understanding the rules and sometimes breaking them is the pinnacle of etiquette and the art of communication.
7. Relationship building skills (networking)
How do you not feel lost at a party, a meeting, or a company/organization event? Have you proactively built a network of relationships that support your career? These questions will be answered in the course.
8. Effective relationship management
The special feature of this content is that you will be guided on how to overcome crises in a relationship, the lessons are designed based on organizational and individual crisis handling situations.
LECTURERS
Lecturer Xuan-Thuy Tran
Currently working at the State Protocol Department, Ministry of Foreign Affairs, as Senior Advisor on Foreign Protocol.
Ms. Y-Nhu Nguyen
Head of External Communications and Sustainable Development Department at Coca-Cola Vietnam Company. She is also the President of PACA Communications and Foreign Affairs Club.
Graduated from the Diplomatic Academy in Hanoi, received a Master's degree in Commercial Law and International Business from UWE (UK). Y-Nhu built a career in Communications, Foreign Affairs and Sustainable Development through more than 15 years of experience with senior management positions at domestic companies and multinational corporations in many fields such as Banking, Retails, Aviation, FMCG. She was trained through Intensive Business Etiquette courses in the UK and US.